USER PRIVACY POLICY

Effective Date: 20th September 2024

At East Africa Brand Quality Awards (“Company,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the personal data of users (“you” or “your”) who engage with our website and services.

This Policy applies to the use of the East Africa Brand Quality Awards Voting Platform, available at www.eabrandqualityawards.com (the “Website”). By accessing or using our services, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect the following types of personal information when you interact with our website or services:

  • Mobile Phone Number: For verification purposes, we collect your mobile phone number and use One-Time Password (OTP) authentication to ensure secure access to voting sessions.
  • Social Media Accounts: If you choose to log in via social media (Facebook, Google, etc.), we collect your email address associated with the account. We do not collect or store passwords or other sensitive information from your social media accounts.

We collect only the necessary personal information to ensure the integrity of the voting process and to enhance your experience on our platform.

2. PURPOSE OF COLLECTING YOUR DATA

We use your data for the following purposes:

  • To verify your identity and grant you secure access to vote on the platform.
  • To ensure the integrity and fairness of the voting process.
  • To communicate important updates, notifications, or changes to the voting process or event information.
  • To analyze user behaviour for platform improvements, ensuring a seamless experience.

3. DATA RETENTION AND DELETION

We adhere to strict data retention policies. Your data, including your mobile number or email address, is retained for seven days after the voting session concludes. This short retention period allows us to resolve any discrepancies or disputes that may arise.

After seven days, all personal data is permanently deleted from our systems. We do not store, archive, or back up any of your personal information beyond this point. Anonymized or aggregated data, which cannot identify you, may be retained for longer periods for research and analytical purposes.

If you wish to request the manual deletion of your data before the seven-day window, please email us at info@www.eabrandqualityawards.com, and we will process your request within seven business days.

4. USE OF COOKIES AND TECHNICAL INFORMATION

We use cookies and similar tracking technologies to collect non-personal information such as IP addresses, browser type, and session data. These help us analyze how users interact with our website and improve its performance.

By using our services, you agree to the use of cookies unless you disable them through your browser settings. Please note that disabling cookies may impact the functionality of the Website.

5. THIRD-PARTY SERVICES

Our website may contain links to third-party services. These third-party websites or services are not governed by this Privacy Policy, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of these third-party sites before engaging with them.

6. SOCIAL NETWORKING

If you choose to log in via a social network (e.g., Google, Facebook, X or LinkedIn), we may access your email address associated with that account. We will only share or use this information with your consent, and it is solely for facilitating the voting process.

7. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that a child under 18 has provided us with personal data, we will take steps to delete the information immediately. If you believe we may have information from or about a child, please contact us at info@www.eabrandqualityawards.com.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Any significant updates will be communicated via the website or through email notifications. By continuing to use our services after these updates, you agree to the revised terms.

CONTACT US

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

East Africa Brand Quality Awards
Email: info@www.eabrandqualityawards.com
Website: www.eabrandqualityawards.com

Your privacy is of the utmost importance to us, and we are committed to protecting your data.